How do I connect a custom domain to my service?

You can serve any Forte service or website on your own domain, with TLS issued and renewed for you.

Steps

  1. Open your service or website in the console and go to its Domains tab.
  2. Add the domain — for example app.yourcompany.com, or the apex yourcompany.com.
  3. If the domain's DNS is hosted with Forte, Forte adds the required records automatically. Otherwise, add the exact records shown in the console to your DNS provider.
  4. Forte checks the records immediately and every 10 minutes for up to 48 hours. Once they resolve, Forte validates the domain and issues a TLS certificate automatically.

Tips

  • A subdomain (like app. or www.) uses a single CNAME record. For a Cloudflare apex domain, create a CNAME at @; Cloudflare flattens it automatically. Other providers may call the equivalent an ALIAS or ANAME record.
  • DNS changes can take a little while to propagate. Forte keeps checking automatically, and Check now is available as an optional accelerator.
  • HTTPS is automatic — you never upload or renew certificates yourself.

If a domain is stuck validating, double-check that the records match exactly, then contact support.

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