Support and compliance

For product or account help, email support@forteplatforms.com.

Enterprise

Contact Forte to discuss these options for production workloads:

  • Dedicated account managers: work with a dedicated support engineer who knows your setup.
  • Higher-availability service commitments: extra availability guarantees beyond the standard platform.
  • HIPAA compliance and BAAs: Forte can sign a Business Associate Agreement for workloads that handle protected health information.
  • Custom and Closed Alpha features: Forte works with a limited group to validate new interfaces and operations before broader availability. Access and pricing are agreed with the customer.

To learn more about these options, email support@forteplatforms.com.

Compliance questions

For compliance questions, including questions about SOC 2, or to request documentation, contact support@forteplatforms.com.

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